This Privacy Policy explains how AStrack (“AStrack”, “we”, “us”, or “our”) handles information when you use the shipment-tracking website at astrack.us (the “Service”). We are committed to privacy by design and keep data collection to the minimum needed to operate the Service.
1. Information we process
- Tracking numbers you enter, used solely to retrieve and display the corresponding shipment status. You do not need an account, name or contact details to track a package.
- Basic technical data such as IP address, browser type, device type and request time, processed automatically through standard server logs to operate the Service securely and prevent abuse.
We do not knowingly collect special categories of personal data, and we do not ask you to provide payment information on this website.
2. How we use information
We use information only to: (a) return the tracking results you request; (b) maintain the security, reliability and performance of the Service; (c) detect, prevent and investigate abuse or technical issues; and (d) comply with legal obligations. We do not sell your information and we do not use it for advertising.
3. Legal basis
Where applicable data-protection law requires a legal basis, we rely on our legitimate interest in operating a secure and functional tracking service and, where relevant, on compliance with legal obligations.
4. Cookies and similar technologies
The Service uses only what is necessary for core functionality. We do not set advertising cookies or third-party behavioral-tracking cookies.
5. How information is shared
A tracking number you submit may be transmitted to carriers, delivery partners and third-party tracking networks strictly to obtain the status of the shipment you requested. We may also disclose information where required by law or to protect the rights, safety and integrity of the Service. We do not share your data for marketing purposes.
6. Data retention
Tracking lookups are processed transiently to return a result. Operational and security logs are retained only as long as necessary for troubleshooting and abuse prevention, after which they are deleted or anonymized.
7. Data security
We use reasonable technical and organizational measures, including encrypted (HTTPS) connections, to protect information against unauthorized access, alteration or disclosure. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
8. International transfers
Because carrier and partner networks operate globally, information necessary to fulfil a tracking request may be processed in countries other than your own. Where required, we take appropriate steps to protect such transfers.
9. Children’s privacy
The Service is not directed to children and is not intended for use by individuals under the age required by local law to consent to data processing.
10. Your rights
Depending on your jurisdiction, you may have rights to access, correct, restrict or request deletion of personal data we hold about you, or to object to certain processing. To exercise these rights, contact us using the details below.
11. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the “Last updated” date above. Continued use of the Service after changes are posted constitutes acceptance of the revised policy.
12. Contact
For privacy questions or requests, email support@astrack.us.